Delivery and Returns

 

We aim to dispatch your goods within 3 working days of your order.

Mark Stephen does not view or store your credit card information.

FOR CUSTOMERS OUTSIDE OF UK/EU :

Please note that the 20% UK/EU sales tax is automatically discounted at checkout when you input your address.

United Kingdom

UPS Shipping  £5

FREE UPS SHIPPING- orders over £70

Europe & Channel Islands

 UPS Shipping £ 10
 FREE UPS SHIPPING - orders over £100

Rest of the World

UPS Shipping - £20   

FREE UPS SHIPPING - orders over £400


 We want you to be happy with your purchases from Mark Stephen.

You may cancel an order, or part of an order at any time  of unworn goods for  all  orders, within 14 days from the delivery date. You will be responsible for bearing the cost of returning any no-faulty items to us.

We need to received undamaged goods and repacked securely.  No credit can be issued for items that have been worn or altered or damaged in transit by inadequate packaging. 

Please keep a copy of the returns receipt until the refund is issued.

Please return all goods to the following address:

FIRST notifying Head Office : info@mark-stephen.co.uk 

Mark Stephen Online Returns
A4 Selfstore
Doig House
St Peters Road
Maidenhead 
SL6 7QU
Tel 0207 193 4409

Customers may also return or exchange goods with full documentation as proof of purchase, within 14 days from delivery, to a Mark Stephen showroom . Please note that refunds to your credit card will be issued by Head Office.